Useful Information about Your Stay with Us
We have put together all the most useful information for your stay with us. If you don’t find all the answers to your questions, please contact us at:
T: +43 1 360 66-5500, -5544 or -5545
E: anmeldung@pkd.at
Worth knowing from A to Z
If you have chosen Döbling Private Hospital for your treatment in consultation with your attending physician, they will contact our Admission office to make the necessary arrangements (bed, operating room).
You can find more information under the menu item Registration, admission.
There are direct reimbursement contracts between Döbling Private Hospital and exclusively the following foreign private insurance companies:
- AHA Insurance
- AIA April International Assistance
- AIOI Insurance
- AIU Insurance
- Allianz Worldwide
- AXA
- BUPA
- CIGNA
- Henner GMC
- HTH Worldwide
- NIPPONKOA Insurance
- Redbridge
- SOS International
- SUMIS Insurance
Direct billing means that Döbling Private Hospital will send the bill for the cost incurred from the hospital stay directly to the health care provider in question.
A bathrobe is available from our staff on request. In the bathroom, you will find a hairdryer. If you need a portable hairdryer, for example with absolute bed rest, please contact a nursing assistant.
We accept Austrian debit cards and all major credit cards.
Occasionally it is necessary or desirable to have an accompanying person stay in the room with the patient, for example, if the patient is a child or an elderly person, or simply because a trusted person should be present. Please feel free to discuss this option with our staff at the admission office.
There are no fixed visiting hours at our hospital. However, because you need your sleep, we recommend you receive your visitors between 8:00 am and 10:00 pm. We also ask you to please be considerate of the other patients in your room. From time to time we have to ask visitors to leave the room for a short time due to certain nursing and medical activities. Otherwise visitors are always welcome, as they are proven to be beneficial to the recovery.
In consultation with your attending physician, you may be discharged from our hospital at any time of day or night – even on weekends!
You will receive a confirmation of your stay from the nursing staff in your ward along with your other discharge papers.
You can find more information under the menu item Discharge.
We are committed to protecting our patients’ privacy. For this reason we do not allow photography or filming within the hospital premises. This measure also serves to protect the personal rights of all individuals in the hospital.
Media representatives are requested to contact the Director’s office or Corporate Communications office in advance.
We offer sign language interpreting services for deaf patients or relatives. To schedule an interpreter, contact us at:
T: +43 1 360 66-0
E: anmeldung@pkd.at
If your relatives want to stay close-by during your hospital stay, you may refer to the following selection of hotels and apartments in Vienna's districts 1, 9, 17, 19 and 20.
5-star hotels
Grand Hotel - "Special rates for patients of Döbling Private Hospital"
Kärntner Ring 9
1010 Wien
T: +43 1 515 80-0
E: info@grandhotelwien.com
W: https://www.grandhotelwien.com
Park Hyatt Vienna
Am Hof 2
1010 Wien
T: +43 1 22740 1234
E: vienna.park@hyatt.com
W: https://www.hyatt.com/de-DE/hotel/austria/park-hyatt-vienna/vieph
Hotel Palais Hansen
Schottenring 24
1010 Wien
T: +43 1 236 10 00
W: www.kempinski.com/de/wien/palais-hansen
4-star hotels
Arkadenhof
Viriotgasse 5
1090 Wien
T: +43 1 310 08 37
E: office@arkadenhof.com
W: www.arkadenhof.com
Austria Trend Hotel Albatros
Liechtensteinstraße 89
1090 Wien
T: +43 1 317 35 08
E: albatross@austria-trend.at
W: www.austria-trend.at
Gartenhotel Glanzing
Glanzinggasse 23
1190 Wien
T: +43 1 470 42 72
E: kleemann@gartenhotel-glanzing.at
W: www.gartenhotel-glanzing.at
Hotel Harmonie Vienna
Harmoniegasse 5-7
1090 Wien
T: +43 1 317 66 04-71
E: sales@harmonie-vienna.at
W: www.harmonie-vienna.at
Hotel Park Villa
Hasenauerstrasse 12
1190 Wien
T: +43 1 367 57 00
E: hotel@parkvilla.at
W: www.parkvilla.at
Hotel Schild
Neustift am Walde 97-99
1190 Wien
T: +43 1 440 40 44
E: office@hotel-schild.at
W: www.hotel-schild.at
SENATOR Hotel Vienna
Hernalser Hauptstraße 105
1170 Wien
T: +43 1 488 08
E: info@senator-hotel.eu
W: www.senator-hotel.eu
3-star hotels
Hotel Donauwalzer
Ottakringerstraße 5
1170 Wien
T: +43 1 405 76 45
E: info@donauwalzer.at
W: www.donauwalzer.at
Harry's Home Hotels
Handelskai 94-96
1200 Wien
T: +43 501 214-1490
E: wien@harrys-home.com
W: www.harrys-home.com
Hotel Ibis Styles Wien City
Döblinger Hauptstraße 2
1190 Wien
T: +43 1 404 19-444
E: reservierung@ibisstyleswien.com
W: www.ibisstyleswien.com
Apartments
Apartments Graf Sobieski
Sobieskigasse 36
1090 Wien
T: +43680 224 74 09
E: vienna@sobieski-apartments.at
W: www.sobieski-apartments.at
Mondial Apartmements
Alserbachstraße/Pfluggasse 1
1090 Wien
T: +43 1 310 71 80
E: apartment@mondial.at
W: www.mondial.at/apartment
Apartment Nussdorf
Zahnradbahnstraße 5
1190 Wien
T: +43 676 412 18 43
E: gerlinde.pfaffenberger1@chello.at
W: www.kurzzeit-apartment-nussdorf.at
Apartment OrchideenPark - "Special rates for patients of Döbling Private Hospital"
Püchlgasse 1A-1D
1190 Wien
T: +43 1 236 29 88-10
E: concierge@orchideenpark.at
W: www.ig-city-apartments.com
Apartments Riemergasse
Riemergasse 8
1010 Wien
T: +43 1 512 72 20
E: office@riemergasse.at
W: www.riemergasse.at
Apartment Vindobona
Bloschgasse 13
1190 Wien
T: +43680 224 74 09
E: vienna@sobieski-apartments.at
W: www.sobieski-apartments.at
Free access to WiFi is available in all areas of Döbling Private Hospital. You can use your laptop or mobile device to surf the internet in every room and even in our garden.
We are happy to provide you with the medications you may need for your first few days back at home. Please inform us of your needs at least one day before you check out. The medication will then be brought to your room on the following work day. If insufficient time remains to fulfill your request, you will be provided with a prescription that can be filled at a pharmacy.
With few exceptions, the entire 19th district is a short-term parking zone. For a fee, parking is available directly across from Döbling Private Hospital in a modern underground garage, which is open 24 hours.
Check the current rates for the DöbLink parking garage at www.parken.at.
More on how to find us.
Smoking is not allowed in Döbling Private Hospital. A separate smoking room is available on the ground floor behind the cafeteria, and a designated area is provided in the hospital garden.
Valuables can be stored at your own risk in a safe deposit box available in your room. You may also deposit your valuables in the main safe at the reception desk. Please note that we cannot accept any responsibility for valuables not stored in the main safe.
You don't have to do without your daily newspaper during your stay with us. You are welcome to use the platform „Austria Kiosk“ for free and choose from more than 140 digital newspapers and magazines. The platform is available on PC, smartphone or tablet. On request, you can also receive a daily newspaper with breakfast. Other magazines can be purchased from a vendor who comes to the hospital every morning. Our hospital also has a bookcase that you may use.
Direct reimbursement contracts exist between Döbling Private Hospital and the following Austrian private health care providers:
- UNIQA Österreich Versicherungen AG
- Wiener Städtische Versicherung AG – Vienna Insurance Group
- Merkur Versicherung AG
- Generali Versicherung AG
- Allianz Elementar Versicherungs AG
- MuKi Versicherungsverein auf Gegenseitigkeit
- Donau Versicherung AG – Vienna Insurance Group
Direct billing means that Döbling Private Hospital will send the bill for the cost incurred from the hospital stay directly to the health care provider in question.